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Privacy Policy

1. Information We Collect

A. Personal Information

We may collect personal information including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Username and Password
  • Payment Details (processed via secure third-party gateways)
  • National ID or business verification (if applicable)

B. Usage & Technical Data

When you use Gigmora, we collect:

  • IP address
  • Browser type and device info
  • Pages visited and time spent
  • Referring website or platform
  • Session behavior

C. Cookies & Tracking

We use cookies and similar tracking tools to:

  • Remember login sessions
  • Improve user experience
  • Track activity for analytics and marketing

You can disable cookies in your browser, but some features may not work properly.

2. How We Use Your Information

We may use your information to:

  • Create and manage user accounts
  • Match freelancers with clients
  • Process transactions and payouts
  • Send service-related communications
  • Respond to support requests
  • Prevent fraud and maintain platform integrity
  • Analyze and improve website performance
  • Promote relevant gigs or services (with your consent)

3. How We Share Information

We do not sell or rent your personal data. We may share data with:

  • Trusted third-party processors (e.g., payment gateways, analytics tools)
  • Legal authorities when required by law or for fraud prevention
  • Business partners in case of a merger, acquisition, or sale

Freelancer profiles and reviews are publicly visible, but personal contact information is never shared without consent.

4. Third-Party Services

We may link to or integrate with third-party tools (e.g., PayPal, Stripe, Google Analytics). These services have their own privacy policies. Please review them separately.

5. Data Retention

We retain your data for as long as:

  • You maintain an account with us
  • It is needed to comply with legal obligations
  • It helps us improve our service

You can request data deletion by contacting help@gigmora.com.

6. Data Security

We use industry-standard encryption, firewalls, and secure servers to protect your data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data
  • Object to certain processing
  • Request data portability
  • Withdraw consent for marketing at any time

To exercise your rights, contact us at help@gigmora.com.

8. Children’s Privacy

Gigmora is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted on this page with an updated Effective Date. Continued use of Gigmora means you accept the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Gigmora Legal Team
Email: help@gigmora.com
Website: www.gigmora.com